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Telemarketers
Do you love talking to people and in particular telephonically? Do you have a good telephone voice - how about a career in Telemarketing?
Telemarketers solicit orders for goods or services over the telephone.
As a Telemarketer you will be required to:
- deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
- contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
- explain products or services and prices, and answer questions from customers.
- obtain customer information such as name, address, and payment method, and enter orders into computers.
- record names, addresses, purchases, and reactions of prospects contacted.
- adjust sales scripts to better target the needs and interests of specific individuals.
- obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
- answer telephone calls from potential customers who have been solicited through advertisements.
- telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
- maintain records of contacts, accounts, and orders.
Useful Information
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Career Snapshot Telemarketers |
In Demand
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Qualification Required |
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Work Outdoors |
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Maths Required |
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Science Required |
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This is a general guide - it is important to check admission requirements with the various training institutions first because entry requirements may vary.
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196.7.127.15