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Receptionist
Receptionists are the front-line person who receives and welcomes visitors and clients and directs them to where they need to go. The nature of the job depends on where the Receptionist works. Most Receptionists take and transfer telephone calls, screen calls, take messages and answer enquiries.
They also make and cancel appointments for their employers, deal with letters and e-mails, and type and file documents.
Receptionists may be required to hand out refreshments to their employers and clients or run errands.
Medical and Dental receptionists make appointments, keep records and take account payments from patients. They may sterilize the medical instruments and keep the consulting rooms neat and clean.
Hotel receptionists welcome visitors, allocate rooms and keys, keep the hotel register and collect payments from visitors.
Business receptionists usually work for companies, banks and financial institutions. They greet clients and refer them to the appropriate person at the company.
Useful Information
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Career Snapshot Receptionist |
In Demand
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Qualification Required |
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Work Outdoors |
Maths Required |
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Science Required |
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This is a general guide - it is important to check admission requirements with the various training institutions first because entry requirements may vary.
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