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Accommodation Service Manager
A Rooms Division Manager or Accommodation Service Manager is the person who ensure that the Hotel or Guest House is running efficiently.
They plan, organise, direct, control and evaluate the operations of an accommodation establishment or of a department within an accommodation establishment.
They are employed by hotels, motels, resorts, bed and breakfasts etc.
Accommodation service managers ensure the smooth operation of the business and should be able to work with little direction.
Responsibilities include :
- Implement and evaluate policies and procedures for the operation of the department or business
- Prepare budgets and monitor incomes and expenses
- Participate in the development of pricing and promotional strategies
- Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
- Meet guests needs related to overnight stay and meals
- Recruit and supervise staff
- Determine training requirements and construct work schedules
- Resolve customer complaints
- Responds to enquiries and solves problems
- Ensure the completion of administrative tasks
- Maintain facility, equipment and supplies
Useful Information
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Career Snapshot Accommodation Service Manager |
In Demand
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Qualification Required |
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Work Outdoors |
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Maths Required |
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Science Required |
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This is a general guide - it is important to check admission requirements with the various training institutions first because entry requirements may vary.
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